Your information
Privacy Policy
This policy explains how Ozriel Capital LLC collects, uses, protects, retains, and discloses personal information when you visit our website, apply for financing, use our customer portal, or communicate with us.
Effective and last updated: August 3, 2026
Policy scope
Who and what this policy covers
This Privacy Policy applies to personal information handled by Ozriel Capital LLC through this website, financing applications, customer accounts and portals, loan and account servicing, portfolio inquiries, telephone and written communications, and related business operations.
Transaction-specific agreements, notices, authorizations, or legally required privacy notices may provide additional information or apply different requirements. If a transaction-specific notice conflicts with this general policy, the transaction-specific notice controls to the extent required by law.
Data categories
Information we collect
The information collected depends on how you interact with Ozriel Capital.
| Category | Examples |
|---|---|
| Identity information | Full name, date of birth, Social Security number, government-issued identification, signature, and identity-verification information. |
| Contact information | Mailing and residential addresses, email address, telephone number, and communication preferences. |
| Application information | Requested product and amount, housing information, employment, occupation, income, income frequency, expenses, and other information provided in a financing application. |
| Financial and account information | Bank or payment information, balances, payment history, transaction records, account status, servicing history, and information needed to administer an account. |
| Documents | Identity documents, income records, bank statements, proof of residence, and other files voluntarily uploaded or requested during review or servicing. |
| Consumer-report information | Information obtained from consumer reporting agencies or other lawful verification sources when authorized or otherwise permitted by law. |
| Communications | Emails, support requests, complaint or dispute records, call information, correspondence, and records of consent. |
| Device and website information | IP address, browser and device type, operating system, pages viewed, referring page, dates and times, cookie identifiers, and security logs. |
| Business inquiry information | Company, contact, portfolio type, estimated volume, and other information submitted by lenders, institutions, or portfolio holders. |
Where information comes from
Sources of personal information
- Directly from you, including applications, uploaded documents, portal activity, forms, calls, emails, and mailed correspondence.
- From service providers and verification sources, such as identity, fraud-prevention, document-processing, payment, hosting, security, and communications providers.
- From consumer reporting agencies or other third parties, when access is authorized or otherwise permitted by applicable law.
- From account owners, originators, sellers, or servicers, when Ozriel Capital acquires, owns, or services an account or portfolio.
- Automatically from the website, through server logs, cookies, and similar technologies.
- From public or governmental records, when relevant and lawfully available.
Business purposes
How we use information
Ozriel Capital may use personal information to:
- Receive, authenticate, review, verify, process, and decide financing applications.
- Provide required disclosures, notices, decisions, agreements, and account communications.
- Create and administer customer portal access.
- Originate, acquire, own, board, service, collect, transfer, or otherwise administer accounts and portfolios.
- Process payments and maintain account, transaction, and servicing records.
- Verify identity, residence, employment, income, documentation, and other application or account information.
- Detect, investigate, and prevent fraud, misuse, unauthorized access, security incidents, and other unlawful activity.
- Respond to questions, complaints, disputes, documentation requests, and legal rights requests.
- Maintain accurate records and, where permitted or required, furnish account information.
- Comply with contracts, court orders, legal process, audits, licensing requirements, and applicable federal and state law.
- Operate, secure, troubleshoot, and improve the website and services.
Limited disclosures
How we disclose information
Ozriel Capital may disclose personal information only as appropriate for the transaction, service, business operation, or legal requirement, including to:
- Service providers supporting hosting, encrypted storage, application processing, identity verification, document review, payment processing, communications, security, auditing, legal services, and account servicing.
- Consumer reporting agencies when obtaining or furnishing information is authorized, permitted, or required by law.
- Financial institutions and payment networks to process authorized payments and maintain transaction records.
- Account and portfolio parties such as originators, sellers, purchasers, owners, servicers, custodians, trustees, auditors, or prospective transaction parties, subject to applicable confidentiality and legal requirements.
- Governmental, regulatory, law-enforcement, judicial, or other authorized parties when required or permitted by law, regulation, subpoena, court order, legal process, examination, or licensing obligation.
- Professional advisers such as attorneys, accountants, auditors, insurers, and compliance consultants.
- Successors or transaction parties in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.
- Other parties at your direction or with your consent.
Enhanced safeguards
Sensitive personal information
Financing and servicing activities may require sensitive information such as a full Social Security number, government-issued identification, financial records, bank information, authentication credentials, and uploaded documents. Ozriel Capital uses this information only for authorized application, verification, fraud-prevention, account, servicing, security, compliance, and legal purposes.
The public application is designed to transmit application information and documents securely. Ordinary email notifications should identify that an application was received without including the applicant’s full Social Security number or uploaded identity documents.
Access to sensitive information should be limited to authorized personnel and service providers with a business or legal need. Sensitive data may be encrypted in transit and at rest where supported by the applicable system.
Information protection
Security practices
Ozriel Capital uses administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction. Safeguards may include encrypted transmission, encrypted storage, access controls, authentication, logging, secure hosting, restricted administrative access, and service-provider controls.
No website, transmission, or storage system can be guaranteed completely secure. You are responsible for protecting portal credentials, using a strong and unique password, signing out on shared devices, and notifying Ozriel Capital promptly of suspected unauthorized access.
Record lifecycle
How long information is retained
Ozriel Capital retains personal information for as long as reasonably necessary to process an application, administer or service an account, complete a transaction, respond to a request or dispute, protect legal rights, prevent fraud, maintain required records, satisfy contracts, and comply with legal, regulatory, licensing, examination, audit, tax, and reporting obligations.
Retention periods vary by record type, account status, product, transaction, and applicable law. When information is no longer required, Ozriel Capital may delete, destroy, de-identify, or archive it in accordance with applicable requirements and internal procedures.
Requests and preferences
Your choices and privacy rights
Depending on your relationship with Ozriel Capital, your state of residence, and applicable law, you may have rights concerning access, correction, deletion, restriction, portability, or information about certain uses and disclosures of personal information. These rights may be limited by exemptions for financial information, fraud prevention, legal compliance, account servicing, record retention, or other lawful purposes.
Submitting a request
Submit a privacy request to support@ozrielcapital.com, call (800) 228-6401, or mail the request to Ozriel Capital LLC, Attn: Privacy Request, 111 West Port Plaza Drive, Suite 600, St. Louis, MO 63146.
Describe the request and provide enough information for Ozriel Capital to identify the relevant records. To protect personal information, Ozriel Capital may verify identity and authority before responding. An authorized agent may be required to provide written authorization and identity verification. Ozriel Capital will not discriminate against a consumer for exercising an applicable privacy right.
Correcting account or consumer-report information
Privacy requests are not a substitute for an account dispute or a dispute concerning information in a consumer report. For those matters, email disputes@ozrielcapital.com without attaching sensitive identity documents, or follow the instructions in the Fair Credit Reporting Act Notice.
Communication preferences
You may request changes to optional marketing communications by using an unsubscribe method provided in the message or contacting us. Transactional, application, servicing, security, legal, and account communications may continue where permitted or required.
Age limitation
Children’s privacy
The website and financing products are intended for adults and are not directed to children under 13. Ozriel Capital does not knowingly collect personal information online from children under 13. Applicants must have the legal capacity to enter the requested transaction. If you believe a child submitted personal information through this website, contact us so the matter can be reviewed.
Policy changes
Updates to this policy
Ozriel Capital may update this Privacy Policy to reflect changes in services, systems, practices, or legal requirements. The revised policy will be posted on this page with a new effective date. Additional notice will be provided when required by applicable law.
Privacy questions
Contact Ozriel Capital
Ozriel Capital LLC
Attn: Privacy Request
111 West Port Plaza Drive, Suite 600
St. Louis, MO 63146
Phone: (800) 228-6401
Privacy and account support: support@ozrielcapital.com
General information: info@ozrielcapital.com
Disputes: disputes@ozrielcapital.com
Do not include a full Social Security number, portal password, payment-card information, or identity-document attachment in an ordinary email.